Shipping

We're happy to say, we ship Skimono worldwide! If you have any queries about this, please do contact info@skimono.com.

 

UK orders

Our standard UK shipping option costs just £2.95 and we use Royal Mail to safely deliver your parcel. Once your item is dispatched, it should take no longer than 3 working days to be delivered. 

You can also use a tracked 24-hour service for £4.95 to get your items to you faster. 

We also offer FREE shipping over £40 on all UK orders. 

If you have any queries about your order, please use our contact us form to speak to a member of our Customer Care Team.  

 

 

International orders

We ship to Europe for £7.50 flat rate. 

Please be aware that due to Brexit new charges in regards to customs fees and VAT charges have now been put into place as items cross the border from the UK into the EU. You may be charged import VAT (estimated 20-27% of value), import duty (% depending on items orders) and a customs fee before being able to receive your parcel. You will have to pay on receipt of the parcel into the country, with payment to your local delivery company.

We ship to the rest of the world for £25 flat rate. 

We offer free shipping for international orders over £140

For any further queries please use our contact us form to speak to a member of our Customer Care Team.  

 

Returns

We are sure you will love your Skimono masks, but in case you decide to return it, we will be happy to give you a full refund if you send them back to us within 28 days. Make sure your masks haven’t been used or opened, and consider sending them back on a tracked service. We can’t refund shipping costs unfortunately. 

Please use our contact us form to request further returns instructions.