28 Day Returns Period
We understand that you may change your mind on your Skimono.com order, therefore we are offering 28 day return policy on your unopened items, in order for you to recieve a full refund.
Please send your returned items back to:
17 Fulham High St.
We recommend sending your items on a tracked Royal Mail service, so that you have proof you have returned the order back to us.
If you have any questions, please contact firstname.lastname@example.org
Please be aware that for offer purchases eg. buy one get one free. All items within the offer need to be returned in order to qualify for a full refund.
If your purchase is delivered in a damaged state then please contact email@example.com. We will provide you with an address to return the purchased product. We will send you a replacement product and refund the return shipping cost.
Cancelling your order
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) advises that you have 14 calendar days to cancel the contract for your order with us and we will issue you with a full refund for the items you have purchased and the cost of standard delivery if you've paid for shipping.
In order to comply with the Consumer Contracts Regulations 2013, you will need to advise us in writing that you are withdrawing from the purchase. Please email firstname.lastname@example.org to inform us of this. It is then your responsibility to send the order back to us ensuring there are or ill be no damages in the process of returning. Otherwise we are unable to give you a full refund.