Cooling Off Period
We want you to order with confidence but understand that sometimes people change their mind. That is why we offer a 7 day window from the time you receive your product to cancel your order and request a full refund.
You must contact us at email@example.com with notice that you wish to cancel within 7 days.
We’ll then provide an address for you to return the un-opened package. You then have 14 days to return your purchase.
The refund will be processed once the package has returned to the specified address. Please note that you will need to cover the return shipping costs.
If your purchase is delivered in a damaged state then please contact firstname.lastname@example.org. We will provide you with an address to return the purchased product. We will send you a replacement product and refund the return shipping cost.